Privacy Policy

Personal data (usually referred to just as “data” below) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents, and the services offered there.

Per Art. 4 No. 1 of Regulation (EU) 2016/679, i.e., the General Data Protection Regulation (hereinafter referred to as the “GDPR”), “processing” refers to any operation or set of operations such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction performed on personal data, whether by automated means or not.
The following privacy policy is intended to inform you in particular about the type, scope, purpose, duration, and legal basis for the processing of such data either under our own control or in conjunction with others. We also inform you below about the third-party components we use to optimize our website and to improve the user experience which may result in said third parties also processing data they collect and control.

Our privacy policy is structured as follows:

I. Information about us as controllers of your data
II. The rights of users and data subjects
III. Information about the data processing

I. Information about us as controllers of your data

The party responsible for this website (the “controller”) for purposes of data protection law is:

ZAK-Pharma Dienstleistung Ges.m.b.H.
Triesterstraße 10 / staircase 4 / office 412
2351 Wr. Neudorf, Austria
E-Mail: office@zak-services.com
Phone: +43 2236 392135

II. The rights of users and data subjects

With regard to the data processing to be described in more detail below, users and data subjects have the right

*   to confirmation of whether data concerning them is being processed, information about the data being processed, further information about the nature of the data processing, and copies of the data (cf. also Art. 15 GDPR);
*  to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
*  to the immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or, alternatively, if further processing is necessary as stipulated in Art. 17 Para. 3 GDPR, to restrict said processing per Art. 18 GDPR;
*  to receive copies of the data concerning them and/or provided by them and to have the same transmitted to other providers/controllers (cf. also Art. 20 GDPR);
*  to file complaints with the supervisory authority if they believe that data concerning them is being processed by the controller in breach of data protection provisions (see also Art. 77 GDPR).

In addition, the controller is obliged to inform all recipients to whom it discloses data of any such corrections, deletions, or restrictions placed on processing the same per Art. 16, 17 Para. 1, 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Nevertheless, users have a right to information about these recipients.

Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissible.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, please contact us first. We will process your request as soon as possible and contact you within 30 days:

ZAK-Pharma Dienstleistung Ges.m.b.H.
Triesterstraße 10 / staircase 4 / office 412
2351 Wr. Neudorf, Austria
E-Mail: office@zak-services.com
Phone: +43 2236 392135

You also have the option of contacting the data protection authority:

Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Vienna, Austria
E-Mail: dsb@dsb.gv.at
Phone: +43 1 52 15 2 – 0

III. INFORMATION ABOUT THE DATA PROCESSING

Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.

 

Server data

For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.
The data thus collected will be temporarily stored, but not in association with any other of your data.
The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.

 

Cookies

A) Session Cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address.
This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.
The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships.
If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.
When you close your browser, these session cookies are deleted.

 

B) Third-Party Cookies

If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website.
Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.

 

C) Disabling Cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.
If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

 

TRANSFER OF YOUR DATA TO THIRD PARTIES

We use third-party programs and tools on our website and have ensured that they also guarantee the protection of your personal data within the meaning of the GDPR and have contractually agreed accordingly. This concerns the following service providers:

*  IT-Service providers we use
*  Website host
*  Google Analytics for the analysis of website accesses

 

USER RATINGS

We offer you the opportunity to post ratings on our website. If you make use of this opportunity, we will process and publish your rating. The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. In doing so, we will process your IP address. The legal basis for this is Art. 6 Para. 1 lit. f) GDPR.

 

SOCIAL MEDIA LINKS VIA ICONS

We also integrate the following social media sites into our website. The integration takes place via a linked icon of the respective site. The use of these icons stored on our own servers prevents the automatic connection to the servers of these networks for their display. Only by clicking on the corresponding icon you will be forwarded to the service of the respective social network.
Once you click, that network may record information about you and your visit to our site. It cannot be ruled out that such data will be processed in the United States.
Initially, this data includes such things as your IP address, the date and time of your visit, and the page visited. If you are logged into your user account on that network, however, the network operator might assign the information collected about your visit to our site to your personal account. If you interact by clicking “Like”, “Share”, etc., this information can be stored under your personal user account and possibly posted on the respective network. To prevent this, you need to log out of your social media account before clicking on the icon. The various social media networks also offer settings that you can configure accordingly.
The following social networks are integrated into our site via linked icons:

 

LINKEDIN

LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Irland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.
The LinkedIn plugins are recognizable by the corresponding logo of LinkedIn. Further information on the LinkedIn social plugins is available at the following Internet address: https://www.linkedin.com/legal/privacy-policy.
We would like to point out that there is a possibility that data will be transferred to the U.S.A. and processed by US authorities. Since July 10th, 2023, there has been an adequacy decision for the U.S.A. (US Data Privacy Framework) in accordance with Art. 45 DSGVO. The EU Commission has thereby recognized the level of data protection for certain companies from the U.S.A. The list of certified US companies is maintained by the US Department of Commerce (https://www.dataprivacyframework.gov/s/participant-search). The certified US companies thus undertake to comply with the specified data protection obligations.

 

GOOGLE ANALYTICS

We use Google Analytics on our website. This is a web analytics service provided by Google Inc., Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).
The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.
Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the U.S.A. and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the U.S.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do, once there. This data can also be used to provide other services related to the use of our website and of the Internet in general.
Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at https://www.google.com/intl/de/policies/privacy/partners, including options you can exercise to prevent such use of your data.
In addition, Google offers an opt-out add-on at https://tools.google.com in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics’ JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.
We would like to point out that there is a possibility that data will be transferred to the U.S.A. and processed by US authorities. Since July 10th, 2023, there has been an adequacy decision for the U.S.A. (US Data Privacy Framework) in accordance with Art. 45 DSGVO. The EU Commission has thereby recognized the level of data protection for certain companies from the U.S.A. The list of certified US companies is maintained by the US Department of Commerce (https://www.dataprivacyframework.gov/s/participant-search). The certified US companies thus undertake to comply with the specified data protection obligations.

 

GOOGLE FONTS

Our website uses Google Fonts to display external fonts. This is a service provided by Google Inc., Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).
To enable the display of certain fonts on our website. A connection to the Google server in the U.S.A. is established whenever our website is accessed. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our site.
When you access our site, a connection to Google is established from which Google can identify the site from which your request has been sent and to which IP address the fonts are being transmitted for display.
Google offers detailed information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy in particular on options for preventing the use of data.
We would like to point out that there is a possibility that data will be transferred to the USA and processed by US authorities. Since July 10th, 2023, there has been an adequacy decision for the U.S.A. (US Data Privacy Framework) in accordance with Art. 45 DSGVO. The EU Commission has thereby recognized the level of data protection for certain companies from the U.S.A. The list of certified US companies is maintained by the US Department of Commerce (https://www.dataprivacyframework.gov/). The certified US companies thus undertake to comply with the specified data protection obligations.

 

YOUR CONTRACT WITH ZAK-PHARMA

As a partner or customer of ZAK-Pharma, you conclude a purchase, work or service contract with us. For the purpose of fulfilling the contract, we process the following personal data from your contact person:

*  name, title
*  address
*  E-Mail address, phone number
*  account data

Your data will be stored by us for the duration of the contractual relationship and beyond that for the duration of the statutory retention obligations.

 

YOUR INQUIRIES AND APPLICATION TO ZAK-PHARMA

When you send an inquiry or application to ZAK-Pharma, we process the personal data you disclose in order to follow-up on your inquiries.

We process this information based on our legitimate interest or to carry out pre-contractual measures at your request. This data is stored individually depending on the purpose of processing and furthermore for the duration of the statutory retention obligations with us.

 

MODIFICATION OF OUR PRIVACY INFORMATION

From time to time, it may be necessary to modify or supplement this privacy information. We therefore recommend that you read this privacy information at regular intervals. However, you can be assured that changes will not take effect retroactively and that we will not fundamentally change the way in which previously collected data is used.